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Monthly Archives: March 2016

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#ConvComm Crash Course

Whenever people stop me on the street and ask “James, what’s the top tech trend to look out for in 2016?” I always pause for a second, as if deep in thought. The pause is purely for effect, as I know my answer. It’s conversational commerce. Frequently shortened to #ConvComm, conversational commerce is growing non-stop, […]